We're available 7 days a week, 9am to 10pm ET.

Contact us at: info@stevemaddencanada.ca.

Kurt Geiger Canada

<p id="isPasted" style="text-align: justify;">If you receive damage or defective items, please notify us immediately via email, live chat or call 1-855-430-3068 and we will send you a return label. A full refund will be issued as soon as the item is received back.&#xA0;</p>

If you receive damage or defective items, please notify us immediately via email, live chat or call 1-855-430-3068 and we will send you a return label. A full refund will be issued as soon as the item is received back.

What is your policy on damaged items?

Returns

How will I know if my order is confirmed and what my order number is?

Can I make changes or cancel my online order?

Can I change the style, colour or size after an order is placed?

When will my order ship?

How can I track the status of my order?

What should I do if my tracking says delivered but I didn’t get my order?

What if I place an order and Kurt Geiger doesn't have the item in stock?

Orders

What forms of payment are accepted for online purchases, and when am I billed?

What is AfterPay/Klarna?

What sales tax will I be charged on my order?

What shipping options are available in Canada, and what are the fees?

Can I ship an order to a P.O. box?

Can I ship an order to a foreign country?

Can I ship an order to multiple addresses?

Billing & Shipping

What is KurtGeiger.ca's Return Policy?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with AfterPay/Klarna?

Can I exchange an item for another size, colour or style?

How do I return an item I received as a gift?

Kurt Geiger Purchases at other retailers

Is it safe to use my credit card?

Where can I learn more about your Privacy Policy?

What browser works best with the KurtGeiger.ca site?

Privacy & Tech Support

Promotion Rules

Promotion Exclusions

How can I get a discount code?

Promo Terms & Conditions

How Do I Take Care Of My Kurt Geiger Items?

Kurt Geiger Footwear Size Guide

What Sizes Are Available For Swimwear And Beachwear?

How Do I Measure Heel And Boot Height?

How Can I Check Item Availability And Restocking?

Product & Stock

Terms of Use

Terms of Sale

Kurt Geiger Canada Privacy Policy

WHY WE COLLECT PERSONAL INFORMATION

WHAT PERSONAL INFORMATION WE COLLECT

HOW WE COLLECT INFORMATION, INCLUDING PERSONAL INFORMATION

HOW WE USE THE INFORMATION WE COLLECT

HOW WE SHARE YOUR PERSONAL INFORMATION

SOCIAL MEDIA

COOKIES AND SIMILAR TECHNOLOGIES

LINKS TO OTHER WEBSITES

EMBEDDED CONTENT

YOUR RIGHTS

YOUR CHOICES

HOW TO WITHDRAW YOUR CONSENT

SECURITY AND RETENTION

OUR PRIVACY POLICIES AND PRACTICES

QUESTIONS ABOUT THIS PRIVACY POLICY / CONTACT US

CHANGES TO THIS PRIVACY POLICY

Privacy Policy

Privacy Policy, Terms of Use and Terms of Sale

What is your policy on damaged items?Updated 2 months ago